Skip to Main Content

Looks like you’re visiting UCSF Health on Internet Explorer. For the best experience, try Chrome or Firefox.

UCSF Health
Popular Searches
University of California San Francisco
  • Conditions & Treatments
    Conditions & Treatments
    EPILEPSY BREAKTHROUGH

    Stopping Seizures Before They Start

    • Find Conditions

    • Find Treatments

    • Clinical Trials

    • Patient Education

    • Medical Tests

  • Doctors
    Doctors
    MEET OUR DOCTORS
    Dr. Jasleen Kukreja and the Life-Saving Gift of Breath
    • Find a Doctor

    • Doctor Stories

    • Get a Second Opinion

  • Clinics & Locations
    Clinics & Locations
    BAKAR PRECISION CANCER MEDICINE BUILDING
    Care, Convenience and Support at New Cancer Facility
    • Find a Clinic

    • Locations & Directions

    • Urgent Care

    • Emergency Care

    • Partners & Affiliates

    • UCSF Benioff Children's Hospitals

  • Patients & Visitors
    Patients & Visitors
    KNOW BEFORE YOU GO
    10 Ways to Get the Most Out of Your Doctor’s Visit
    • Your Hospital Stay

    • For Visitors

    • International Services

    • For Caregivers

    • Support, Services & Groups

    • Billing & Insurance

    • Help Paying Your Bill

    • Pricing Transparency

    • 340B Drug Pricing Program

    • Medical Records

    • Patient Relations

  • Why Choose Us?
    Why Choose Us?
    U.S. News Best Hospital Rankings
    UCSF Health Ranked Among Nation's Top 10 Hospitals
    • Our Mission

    • Quality of Patient Care

    • Patient Stories

    • Embracing Diversity

    • Our Leadership

  • Refer a Patient
  • MyChart
  • Request Appointment
  • Get a Second Opinion
  • Call us: (888) 689-8273
University of California San Francisco

For Visitors

Help us protect patients and staff

  • Latest health precautions

    Visitor policies are subject to change depending on current levels of COVID-19 and other infectious diseases. For up-to-date information on visitor policies related to health and safety, please click below.

    Learn more
  • Flu season rules

    To reduce the spread of respiratory viruses, we don't allow children younger than 5 to visit patients in our hospitals from Nov. 1 to May 1. Visitors may need to complete a health screening questionnaire or follow other precautions.

  • Everyday precautions

    If you have a cough or other symptoms of a respiratory illness, please delay your visit until you're well.

  • Smoke-free policy

    Smoking in and around our hospitals and affiliated sites is prohibited. Nicotine replacement products are available in the hospital gift shops.

Visiting hours and limits

UCSF Health's regular hospital visiting hours are 8 a.m. to 10 p.m. Individual departments may have their own visiting hours. For more details, see below.

Adult inpatients (including labor and delivery)

  • Visiting hours: 8 a.m. - 10 p.m.
  • No maximum number of visitors per day. Depending on the room size, patients may be limited to no more than two visitors at the bedside at any given time. Patients may be allowed one overnight visitor or caregiver, per unit discretion.

Adult emergency departments

  • Visiting hours: All hours
  • Maximum of one visitor at a time

Adult surgery

  • Visiting hours: During surgery hours
  • One visitor maximum
  • Visitors may be asked to wait in designated areas

Video visits

You may visit a patient remotely (via real-time video) instead of in person. Please ask our staff for help arranging a video visit.

Accompanying patients to appointments

Patients may have someone accompany them during clinic appointments. If a patient would like more than one person there, please check whether the clinic can accommodate this. Additional friends and family members may be allowed to enter the exam room if space permits. Otherwise, they are welcome in designated waiting areas.

Information desks

Information desks are located in the lobbies of many of our medical facilities. Desk staff can provide information on lodging and dining, directions, the drop-off and pick-up of patients, and more.

Mission Bay

Cancer and Women's Hospitals Information Desk

(415) 476-1540

1855 Fourth St.

First Floor Lobby

Ron Conway Family Gateway Medical Building Information Desk

(415) 514-2028

1825 Fourth St.

First Floor Lobby

Parnassus

Hospital Information Desk

(415) 353-1664

505 Parnassus Ave.

Ambulatory Care Center Information Desk

(415) 353-2869

400 Parnassus Ave.

Mount Zion

Information Desk

(415) 353-9548

1600 Divisadero St.

Surgical waiting areas

Before surgery, patients check in and wait for their procedures in a dedicated surgical waiting area. When the surgical team and operating room are ready, we escort the patient to the operating room.

In some surgical waiting areas, one friend or family member may remain in the waiting area during the patient's procedure. In others, due to space constraints, we require friends and family members to wait elsewhere.

As a courtesy to patients who must fast before surgery, please don't bring food or beverages into waiting areas.

More visitor resources

Food Services

Healthy, convenient dining options for patients, visitors and staff are available at all the campuses of UCSF Medical Center. Find information below on our hospital room service, cafeterias and more.

Gift Shops

The gift store is located on the first floor of the hospital at 505 Parnassus Ave., in San Francisco. Learn more and find more appointment information here.

Hotels Near UCSF Health

See listings of hotels and short-term apartment rentals near our three campuses in San Francisco.

Locations and directions

Mission Bay campus buildings and parking lot

Mission Bay

1825 Fourth St.
San Francisco, CA 94158

(415) 353-3000

Get directions
UCSF Medical Center Mount Zion campus

Mount Zion

1600 Divisadero St.
San Francisco, CA 94115

(415) 567-6600

Get directions
""

Parnassus

400 Parnassus Ave.
San Francisco, CA 94143

(415) 476-1000

Get directions

Visiting a pediatric patient?

Visiting hours and guidelines at UCSF Benioff Children’s Hospitals
UCSF Benioff Children's Hospitals
Did you know?

Cutting-edge techniques for mapping the human brain – developed by UCSF neurologists – help us locate language, motor and sensory functions and make surgery safer, more precise and less invasive. Brain mapping may one day lead to therapies for restoring healthy brain circuitry in patients with epilepsy, depression, stroke and other conditions.

UCSF Health
Follow UCSF Health:
Getting Care
  • Find a Doctor
  • Emergency Care
  • Primary Care
  • All Medical Services
  • International Services
  • Price Transparency
  • Help Paying Your Bill
Getting Involved
  • Donate
  • Volunteer
  • Join Our Team
About Us
  • Locations & Directions
  • Contact Us
  • Contact Patient Relations
  • Media Resources
  • Accessibility Resources
  • Report Misconduct
  • Website Privacy Policy
  • Quality of Patient Care
  • Crisis Standards of Care
  • Our Organization
  • UCSF News
  • Notice of Privacy Practices
Research and Education
  • Clinical Trials
  • UC San Francisco
  • UCSF School of Medicine
  • UCSF School of Nursing
  • UCSF School of Pharmacy
Referring Physicians
  • Refer a Patient
  • Transfer a Patient
  • MDLink
  • Request a Consultation
  • Physician Channel
Follow UCSF Health:
© 2002 - 2025. The Regents of The University of California.
  • Privacy Policy
  • Terms and Conditions
  • Some stock photos, posed by model.

Share

  • Email Link
  • Copy Link
  • Share on Facebook
  • Share on LinkedIn
  • Share on X