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University of California San Francisco
Patient Education

When to Call Your Doctor About the Flu

If you are at special risk of complications, contact your doctor as soon as your symptoms begin. Those at increased risk for serious complications include persons who:

  • Are 50 years of age or older
  • Are a resident of a long-term care facility and have chronic medical conditions
  • Have chronic heart or lung conditions, including asthma
  • Have metabolic diseases including diabetes, kidney disease, anemia or other blood disorders
  • Have a weakened immune systems due to HIV/AIDS, cancer treatment or steroid therapy
  • Are between 6 months and 18 years of age and receive long-term aspirin therapy
  • Will be in the second or third trimester of pregnancy during flu season
  • Are 6 months to 2 years of age

If you are otherwise healthy and not at increased risk of complications, seek medical advice if your flu symptoms are unusually severe, such as:

  • Trouble breathing
  • A severe sore throat
  • A cough that produces a lot of green or yellow mucus
  • Feeling faint

Also, see your doctor immediately if you think you might have signs or symptoms of pneumonia, which may include a severe cough that brings up phlegm, a high fever and a sharp pain when you breathe deeply.

For Children

Parents, do not hesitate to contact your child's doctor if you have concerns about the flu, questions about your child's symptoms or if you think your child should receive the flu vaccine. The doctor will be able to answer your questions and go over information specific for your child's age as well as any pre-existing conditions he or she may have.

Take your child to the pediatrician or to the emergency department if he or she displays any of the following symptoms:

  • Rapid or labored breathing
  • Bluish skin color
  • Not drinking enough to maintain hydration
  • Not waking up or interacting
  • Irritability to the point that he or she doesn't want to be held

Also consult a doctor if your child's flu symptoms improve but then return and include a fever and worse cough.

UCSF Health medical specialists have reviewed this information. It is for educational purposes only and is not intended to replace the advice of your doctor or other health care provider. We encourage you to discuss any questions or concerns you may have with your provider.

Recommended reading

Can You Tell If It’s the Flu or COVID-19?

UCSF experts help explain the differences between flu and COVID-19, when to get a test, and why you shouldn’t try to diagnose yourself.

Cold or Flu?

Unlike a cold, the flu is a serious illness that can have life-threatening complications. Here is a comparison of cold and flu symptoms. Learn more.

Facts About the Flu

Find facts about influenza, aka "the flu," including, prevention, signs and symptoms, transmission, diagnosis, treatment and complications. Learn more here.

Related clinics

Center for Geriatric Care

General Internal Medicine

3575 Geary Blvd., First Floor
San Francisco, CA 94118

(415) 353-4900

Family Medicine Center at Lakeshore

1569 Sloat Blvd., Suite 333
San Francisco, CA 94132

(415) 353-9339
M-F, 8 a.m. - 5 p.m.

General Internal Medicine at Mount Zion

See our three Mount Zion locations

Primary Care at China Basin

185 Berry St., Lobby 1, Suite 1000
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(415) 514-4533

Primary Care at Laurel Village

3490 California St., Suite 200
San Francisco, CA 94118

(415) 514-6200
M-F, 8 a.m. - noon, 1 - 5 p.m.

Women's Health Primary Care Clinic

2356 Sutter St., Third and Fourth Floors
San Francisco, CA 94143

(415) 885-7788
M-F, 8 a.m. - 5 p.m.
Did you know?

UCSF became the birthplace of fetal surgery in 1981, when Dr. Michael Harrison performed the first successful open surgery on a fetus in the womb to correct a life-threatening birth defect. Our Fetal Treatment Center continues to be a world leader in caring for babies before they take their first breath.

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